Information we may collect from you
We may collect and process the following data about you:
- Information that you provide by filling in forms on our site (www.mariashealing.com). This includes information provided at the time of registering or requesting further services. We may also ask you for information when you report a problem with our site.
- If you contact us, we may keep a record of that correspondence.
- Details of your visits to our site and the resources that you access.
- Any paper forms you fill out during your treatment visits.
We may collect information about your computer, including where available, your IP address, operating system and browser type, for system administration and to record visits and traffic sources to the site. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
We may obtain information about your general internet usage by using cookie files which are stored on the hard drive of your computer. These cookies collect information, and are then sent back to the originating website on each subsequent visit. They help us to improve our site and to deliver a better and more personalised service.
This enables us:
- To estimate our audience size and usage pattern.
- To store information about your preferences, and so allow us to customise our site according to your individual interests.
- To speed up your searches.
- To recognise you when you return to our site .
Currently there are no cookies stored on Maria’s Healing website as far as we know.
Where we store your personal data
Unfortunately, the transmission of information through the internet is rarely completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site. Any transmission of data is at your own risk. Once we have received your information, we will use recommended procedures and security features to try to prevent unauthorised access.
We are required to keep your details on file for seven years, they may be kept in hard copy or on computer. This information will be kept secure, as per the GDPR policy. Any hard copy files will be stored in a lockable cabinet in a room that is locked and secured. Any digital files will be kept encrypted on an online server to keep them safely backed up. The computer is then also locked in a filing cabinet when not in use.
What we do with retained information
We use information held about you in the following ways:
- To ensure that content from our site is presented in the most effective manner for you and for your computer.
- To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
- To carry out our obligations arising from any contracts entered into between you and us.
- To allow you to participate in interactive features of our service, when you choose to do so.
- To notify you about changes to our service.
- To be able to offer the best possible treatment.
- To ensure your safety. Medical information is needed to know when we may need to work alongside other specialists.
If you ever change your mind you can always withdraw your consent and ask us to remove your information. If the request is for paper forms, these will be disposed off with a shredder. If you do not want us to use your information this way, please email us on firstname.lastname@example.org or contact us here.
Disclosure of your information
We may disclose your personal information to third parties:
- In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
- If our business or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions of supply and other agreements; or to protect the rights, property, or safety of our business, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
You have the right to ask us not to process your personal data for marketing purposes.
We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at: email@example.com.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies, we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access to information
The Data Protection Act gives you the right to access information held about you.
Your right of access can be exercised in accordance with this Act. Any access request will be subject to a fee of £25 to meet our costs in providing you with details of the information we hold about you.